Last Modified Date: August 31, 2017
TABLE OF CONTENTS
1. Information We Collect and Store
2. How We Use Information
3. Information Sharing and Disclosure
4. Assignment, Change of Control, and Transfer
5. Managing Your Information
7. Data Retention
8. Safeguarding Your Personal Information
9. Privacy and Third Party Links
10. Online Policy Only
11. Policy Toward Children
12. Contacting Us
13. Consent by Use and Changes To Our Policy
1. THE INFORMATION WE COLLECT AND STORE
We collect and store information when you interact with us:
Information You Provide and Automatically-Collected Information
When visiting, subscribing to, registering for, or using our Services, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We need this information to verify your subscription status and to bill you for payments that you authorize, such as your subscription. We may retain this information for other uses including those more fully set forth below. Credit card information is encrypted and stored in a secure server. Only authorized personnel in our company have access to this information. This access is limited to processing payments and/or refunds to your credit card.
We collect and store all of the materials you post on or through your account in connection with your use of the Services, including without limitation all files that you upload and metadata concerning the information and materials you post or upload (“Customer Content”).
We record additional log data in connection with your use of our Services. This may include: usage and log information; browser type, transactional information; device and connection information; carrier or provider information; and status information. This information may be collected from your Device (defined below), its software and in response to your activity using our Services. We use this information to monitor, enhance, and improve user experience, and for development, diagnostic, performance, and troubleshooting purposes.
Like many websites, the Site uses “cookies” and other persistent identifiers to enhance your experience and gather information about visitors and visits to our Site and the use of our Services. Please refer to the “Cookies” section below for information about cookies and how we use them.
Third Party-Collected Information
We may receive information about you from third parties.
We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. We work with companies to market our services, distribute and deliver our apps, provide our infrastructure and other systems, supply map and places information, process payments, and help us understand how people use our Services. These third-party providers may provide us information about you in certain circumstances. For example, app stores may provide us reports regarding the Services you use, and help us identify, diagnose, and fix service issues you may experience.
We allow you to access and to use our Services through, in connection with, and in conjunction with third-party services. If you use our Services with, by, or through third-party services, we may receive information about you from them. For example, you may choose to access our Services through a mobile carrier’s or device provider’s promotion of our Services. If you use such third-party services, their own terms and privacy policies will govern your use of those services.
2. HOW WE USE INFORMATION
We may use the information we collect from you when you register, subscribe or otherwise authorize payments, respond to a survey or marketing communication, surf this Site, or use certain other Site features and our Services in the following ways:
• To bill you and deliver to you any products or activate any services authorized through this Site.
• To personalize your Site or App experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To offer you products, services, software updates and promotions that we believe may be of interest to you.
• To administer a promotion, survey, or other Site feature.
• To administer your use of the Site and our Services.
• To improve our products or Services and to create new products or services.
We also collect some information (ourselves or using third party services) using logging and cookies, such as IP addresses, which can sometimes be correlated with personal information. We use this information for the above purposes and to monitor and analyze use of the Services, for the Site’s and the App’s technical administration, to increase our Site’s and App’s functionality and user-friendliness, and to verify users have the authorization needed for the Site or App to process the user’s requests.
3. INFORMATION SHARING AND DISCLOSURE
We may provide your personal information to companies that provide services to help us with our business activities such as payment processing or offering customer support. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may release your information and materials you post on your account, including Customer Content, when we have a good faith belief that release is reasonably necessary to: a) comply with law and legal process, respond to subpoenas, legal document requests or court orders; b) enforce our Site or App policies and Terms of Service, and any other applicable terms and policies, including for investigations of potential violations; c) detect, investigate, prevent, and address fraud or abuse of the Site, the App, or of our Users, and other illegal activity, security, or technical issues; or d) protect our rights, property, or safety, or that of our Users, or others. We may also disclose your Personal Information with your prior consent to do so. If we provide your information or materials to a law enforcement agency as set forth above, we may remove our encryption, if any, from the materials before providing them to law enforcement to the extent required by law, regulation or judicial order. However, we will not be able to decrypt any materials that you encrypted prior to storing them on the Site.
Any Customer Content you choose to share, including emailing items and sharing folders, is at your own discretion. You alone are responsible for Customer Content you wish to share with others and you should only share your information with other Users that you know and trust.
We may contract with third-party service providers to assist us in the operation of the Services. Such third parties may assist us with data storage, maintenance services, database management, web analytics, payment process, and other improvements of the Site’s features. These service providers may have access to your information but are not permitted to use such information except for purposes of performing these tasks on our behalf.
In addition, we may disclose your non-private or otherwise non-personal information, individual or aggregated, such as usage statistics for our Services.
4. ASSIGNMENT, CHANGE OF CONTROL, AND TRANSFER
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information or materials may be transferred to an affiliate, successor entity, or a new owner as part of that transaction.
5. MANAGING YOUR INFORMATION
Managing your Personal Information permits you to change, correct, update, limit, or delete certain of your information. You may do that in the following ways:
• Services Settings. You can change your Services settings to manage certain information available to other users. You can manage your contacts, groups, and broadcast lists, or use our block or permissions feature to manage the users with whom you communicate.
• Make content changes via the App within your account.
• E-mail us at email@example.com.
In some cases we may retain copies of your information if required by law. For questions about your Personal Information on our Services, please contact firstname.lastname@example.org. We will respond to your inquiry within thirty (30) business days.
We use “cookies” and other persistent identifiers to enhance your experience and gather information about visitors and uses of our Services. Cookies are small files that a site or its service provider transfers to your Device’s hard drive (if your settings allow) that enables the App’s, Site’s or service provider’s systems to recognize your browser or device and capture and remember certain information. For instance, Cookies may be used to save your registration ID and login password for future logins to the Site or App. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services.
Depending on your Device and software, you may be able to choose to have your Device warn you each time a cookie is being sent, or you may be able to choose to turn off all cookies. If you turn cookies off, you won’t have access to many features that make your Site experience more efficient, and your ability to use some of the features, functionalities, and areas of our Services may be limited.
7. DATA RETENTION
8. SAFEGUARDING YOUR PERSONAL INFORMATION
We follow generally accepted standards to safeguard and help prevent unauthorized access to your data, maintain data security and correctly use personal information. However, no commercial method of encryption or information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems. Accordingly, our Services do not request sensitive personal information such as social security number or bank account information. We recommend that Users not create such data fields or store in data or metadata included in your Customer Content any information the disclosure of which would cause harm to you or others. If you have any questions about security on our website, you can view our Security Policy or contact us at email@example.com.
9. PRIVACY AND THIRD-PARTY LINKS
10. ONLINE POLICY ONLY
11. OUR POLICY TOWARD CHILDREN
The Services are not directed to persons under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without parental or guardian consent, we recommend that you contact us at firstname.lastname@example.org. If we become aware that a child under 13 has provided us with personally identifiable information, we will take steps to delete such information from our files.
12. CONTACING US